Frequently Asked Questions
- FAQ
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Product Information:
- What sizes are available?
S M L XL
- What materials are the products made of?
100% cotton.
- How should I care for the products?
We recommend washing our products in low water temperatures (max 30°C) to maintain a nice/vibrant color and protect the print. Do not dry in the dryer!
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Where are the products manufactured?
Our clothes are designed and manufactured in Poland!
- What sizes are available?
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Orders and Payments:
- How do I place an order?
Through the website or directly via Instagram @acid.global
- What payment methods are accepted?
PayPal, BLIK, Przelewy24, Card.
- Can I change or cancel my order?
Yes! Please contact us via Instagram for the quickest response or by email.
- How do I place an order?
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Shipping and Delivery:
- What are the shipping costs?
20 PLN for courier/parcel locker within Poland.
- How long does delivery take?
2/3 business days from the date of payment receipt.
- Is international delivery possible?
Of course!
- What are the shipping costs?
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Returns and Exchange:
- How can I return a product?
By sending us a package within the specified period.
- What is the deadline for returns?
14 business days.
- Can I exchange a product for another one?
Of course, provided that the product has not been used and shows no signs of wear.
- How can I return a product?